Client case study Improved process, management, outcomes RCSA Industry Awards nets 35% more entrants with Award Force Reviewer:Rachael Fisher,Program Manager Reviewer: Rachael Fisher,Program Manager Fast facts about RCSA Industry Awards Industry: Recruitment awards Location: Melbourne, Australia Award Force client: Client since 2018 Employees: 11-50 employees Background Recognising the best in recruitment, staffing and workforce solutionsin Australia + New Zealand RCSA Gala ball, 2022. The RCSA Industry Awards has run for 21 years, recognising excellence in the recruitment and staffing sector across Australia and New Zealand, with the vision to improve lives, communities and the economy through leadership and empowerment of the “World of Work”. About the program The ultimate recognition of excellence, innovation and leadership in the recruitment, staffing and workforce solutions sector The RCSA Industry Awards are open to RCSA Members across Australia and New Zealand, and work to recognise outstanding achievement in the recruitment and staffing space in the context of the RCSA Code of Professional Conduct. Entries are meticulously assessed against thorough and consistent criteria, with winners decided by a panel of independent judges from both within and outside the Recruitment and Staffing Industry. Program challenges before Award Force Disjointed awards management in need of modernisation Historically, the RCSA used a combination of survey platforms, spreadsheets and word processors. “The driving factors for change were the need to elevate the experience whilst simplifying the process,” said Rachael Fisher, the RCSA Industry Awards program manager. Previous system Combo of multiple systems and processes Complex management Award Force Accessible, modern online awards management Powerful branding opportunities Streamlined program management The Award Force choice From chaos to supreme control The ability to see who created an account, who started an entry and who abandoned an entry was critical in achieving our 35% growth in the first season with Award Force.” Accessibility – The platform is 100% online, and it requires very little from the program manager once everything is set up, Fisher noted. This simplified the experience for all users: entrants, judges and program managers. Professionalism – Award Force provided a sleek platform gave the awards program a more professional “look and feel” that matched the organisation’s standing in the industry. Branding – In addition to the sleek design, the platform also provided the program the ability to theme their account and co-brand with sponsors so they could prominently feature sponsors’ branding in each award category. User experience – The streamlined online experience provided a simple experience for their program’s entrants, judges and the program managers. Oversight – Fisher credited the ease of program management to their program’s rapid growth. “The ability to see who created an account, who started an entry and who abandoned an entry was critical in achieving our 35% growth in the first season with Award Force.” Favourite features Time-saving copy season feature, kind and helpful support Copy seasons “The ability to copy the previous season build saved me HOURS in preparing for our 2020 series,” Fisher said. Award Force has a helpful feature to copy an existing season and its configuration and transfer it to a new season — all in one super-quick and easy step. Support “The support team is always super helpful, responsive and they clearly have great knowledge of the system,” Fisher said. The Award Force results 35% more entries 23% growth Expanded reach More visibility Overall growth “In 2019, the RCSA Industry Awards received 35% more entries than the previous year, which positively impacted the program and its visibility in the industry. And, the number is still growing. In 2020, entries were up by 23% over the previous year. Read more testimonials