{"id":66769,"date":"2019-12-27T05:40:00","date_gmt":"2019-12-27T05:40:00","guid":{"rendered":"https:\/\/awardforce.com\/bilan-de-lannee-2019\/"},"modified":"2026-07-02T12:54:32","modified_gmt":"2026-07-02T12:54:32","slug":"bilan-de-lannee-2019","status":"publish","type":"post","link":"https:\/\/awardforce.com\/fr\/blog\/articles\/bilan-de-lannee-2019\/","title":{"rendered":"Bilan de l&rsquo;ann\u00e9e 2019"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Une autre ann\u00e9e s&rsquo;est \u00e9coul\u00e9e. Mais elle semble plus importante cette ann\u00e9e, probablement parce que c&rsquo;est aussi la fin de la d\u00e9cennie, et les ann\u00e9es 20 sont arriv\u00e9es ! <\/p>\n<p>Au cours de l&rsquo;ann\u00e9e \u00e9coul\u00e9e, nous avons connu une croissance importante en tant qu&rsquo;entreprise, devenant plus mondiale que jamais. Mais c&rsquo;\u00e9tait aussi une ann\u00e9e pour se concentrer sur les petites choses, les d\u00e9tails qui font de notre logiciel de gestion de troph\u00e9es \u2013 et de notre \u00e9quipe \u2013 les meilleurs du secteur.  <\/p>\n<p>Dans l&rsquo;esprit de nos valeurs centr\u00e9es sur le Kaizen pour nous am\u00e9liorer continuellement, voici un retour amusant sur notre ann\u00e9e.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.19.4&Prime; hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<iframe title=\"Vid\u00e9o : Bilan de l'ann\u00e9e 2019 de l'\u00e9quipe Award Force\" src=\"https:\/\/player.vimeo.com\/video\/459239975\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; min_height=\u00a0\u00bb446px\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|-666px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; min_height=\u00a0\u00bb968px\u00a0\u00bb custom_margin=\u00a0\u00bb-56px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><strong>En chiffres<\/strong><\/h2>\n<p class=\"\" data-pm-slice=\"1 1 []\"><strong><\/strong><\/p>\n<p class=\"\" data-pm-slice=\"1 1 []\"><strong>1,7 million<\/strong> d&rsquo;utilisateurs Award Force<\/p>\n<p class=\"\"><strong>387 414<\/strong> candidatures de programme<\/p>\n<p class=\"\"><strong>4 934<\/strong> diffusions de programme envoy\u00e9es par e-mail depuis la solution<\/p>\n<p class=\"\"><strong><img decoding=\"async\" data-src=\"https:\/\/awardforce.com\/wp-content\/uploads\/2020\/01\/Richard-climate.png\" width=\"232\" height=\"699\" alt=\"Richard de Nys, Award Force\" class=\"wp-image-6971 alignright size-full lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 232px; --smush-placeholder-aspect-ratio: 232\/699;\" \/>10 000 <\/strong>tickets d&rsquo;assistance avec un temps de premi\u00e8re r\u00e9ponse moyen de 23 minutes et un taux de satisfaction client de 96 %<\/p>\n<p class=\"\"><strong>50 <\/strong>am\u00e9liorations de produit<\/p>\n<p class=\"\"><strong>48 <\/strong>nouvelles fonctionnalit\u00e9s logicielles<\/p>\n<p class=\"\">Et des clients dans plus de <strong>30<\/strong> pays dans le monde<\/p>\n<h3>Nous sommes une entreprise \u00e0 distance, avec :<\/h3>\n<p class=\"\"><strong>34 <\/strong>employ\u00e9s dans <strong>18 <\/strong>pays<strong> <\/strong>(et 11 nouveaux employ\u00e9s rien que cette ann\u00e9e)<\/p>\n<p class=\"\"><strong>12<\/strong> employ\u00e9s ayant particip\u00e9 \u00e0 la Gr\u00e8ve mondiale pour le climat<\/p>\n<p class=\"\"><strong>22<\/strong> Chats avec les Jedis, un entretien o\u00f9 les coll\u00e8gues apprennent \u00e0 se conna\u00eetre<\/p>\n<p class=\"\"><strong>90<\/strong> bin\u00f4mes pour des discussions amicales mensuelles<\/p>\n<p class=\"\"><strong>141<\/strong> Force Awards pour reconna\u00eetre l&rsquo;excellence des employ\u00e9s<\/p>\n<p class=\"\"><strong>45 <\/strong>r\u00e9unions Town Hall, dont une en costumes d&rsquo;Halloween<\/p>\n<p class=\"\">Alors que nous entrons dans l&rsquo;ann\u00e9e 2020, nous souhaitons adresser d&rsquo;<strong>innombrables<\/strong> remerciements \u00e0 tous nos clients qui travaillent sans rel\u00e2che dans le monde entier pour reconna\u00eetre l&rsquo;excellence.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une autre ann\u00e9e s&rsquo;est \u00e9coul\u00e9e. Mais elle semble plus importante cette ann\u00e9e, car c&rsquo;est aussi la fin de la d\u00e9cennie, et les ann\u00e9es 20 sont arriv\u00e9es ! Voici un retour en arri\u00e8re.  <\/p>\n","protected":false},"author":9,"featured_media":63654,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","wds_primary_category":0,"footnotes":""},"categories":[3590],"tags":[],"class_list":["post-66769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"acf":[],"_links":{"self":[{"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/posts\/66769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/comments?post=66769"}],"version-history":[{"count":1,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/posts\/66769\/revisions"}],"predecessor-version":[{"id":66772,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/posts\/66769\/revisions\/66772"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/media\/63654"}],"wp:attachment":[{"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/media?parent=66769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/categories?post=66769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/awardforce.com\/fr\/wp-json\/wp\/v2\/tags?post=66769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}